Keep Calm – Business as Usual
As a dedicated online retailer and importer we are incredibly happy that we are able to continue to offer you the best American-made products at the best prices available in Australia, and seamlessly supply you throughout the COVID-19 crisis.
To help with the uncertainty that everyone is feeling right now we have introduced reduced shipping rates from $9.95 for those that just want to order one or two seasonings, or a sauce.
We are utilising multiple carriers to ensure the quickest delivery and we are dispatching orders all day. To date we have experienced no impact to deliveries and we will inform you promptly if this situation changes. We will continue to adapt and change our shipping carriers as events unfold.
Contactless pickup is available from our Miranda (NSW) warehouse 7 days a week, through to 6pm on weekdays. We can also offer after-hours pickup on request.
Our warehouse and stock holding areas are only accessible to staff and rest assured we are maintaining a clean and sterile work environment where orders are packed.
Our hearts go out to all those affected by the outbreak of COVID-19 in our local communities and across our worldwide BBQ family and we are closely watching the evolving situation and taking the appropriate actions for our business, customers and suppliers.
Stay safe and we appreciate your ongoing support. Happier times are coming.